Australians polite, enthusiastic, especially in Australia's civil servants.
The original study and later immigrants, are inseparable from the Australian immigration authorities to deal with. Fear and trepidation I went to the immigration building in Sydney, I thought the face of a high-ranking civil servants must be calm and careful. Separate two-story office building specifically immigration, on the ground floor is to accept the general advisory and transaction number for request. To get permanent residency in Australia because I need a new visa in the passport posted, so take the numbers line up, and then on the second floor stickers.
On the second floor is very quiet, only the faint TV on the wall of sound. My turn, I sat opposite the office staff. Before I speak, he smiled warmly to me asked: "What passes today?" I handed him the passport side, while the other under the guidance of chat. See me turn into a permanent residency visa, he asked me what to do now, what hope have career prospects. I casually said I like international trade, he excitedly took out a piece of paper, wrote a string of numbers and told me to go ask this employment agency, and said a lot of interview skills, immigration will be introduced followed launched recruitment website. Labeling 3 minutes to complete, and the results we talked for 10 minutes.
Holds all the numbers written on paper, I am out of the immigration building, think back to the other's goodwill, thinking how little shelf of Australia's civil servants are not?
Stickers, I need to know related benefits and health information, then went to Centrelink to consult one. Centrelink's purpose is to help people self-reliance, and to provide a variety of assistance to those in need, the simple point is that the social security office. Centrelink every day, many people lined up inside the office staff in an orderly manner the transaction, if necessary, an officer from the office out of the counter help. My turn, I sat down in front of a blonde beauty, to see her name is Julia.
There is no concept of social security in Australia I asked one after another problem, Julia is still with a smile, took a different leaflets tell me the solution. She gestures with the paper, explains the unemployment benefits, the welfare of families with children, reading the benefits and medical insurance.
Through a computer system, she found my home away from the nearest medical insurance center, printed maps and business hours so that I can apply as early as possible, and reminded me how to apply for a medical card will be more favorable. At the end, she asked with concern my future life plans.
She said: "My parents are refugees, we start very difficult. I have two years to find a job, almost too poor to feed their children, but slowly it will get better. More about the people, we are willing to to help people in need. "she said sincerely their own experience, and handed him her business card, so I'll need to contact her.
Consultation is completed, I am ready to leave, but this time Centrelink riots, long hair and a ragged man rushed in, threatened not to grant relief if Centrelink, he was lying on the ground will not go away. At this point, the office manager came out, walked straight up to the perpetrators side. I thought he would catch the perpetrators go to the accident, he squatted down, calmly ask the reasons for trouble. The man accepted the Government had introduced the work, was fired less than a week, unemployment has also been stopped.
After the manager about things, poured a glass of ice water added, leaning to the side to the perpetrators continue to go into the details, the perpetrators of the mood has stabilized. I softly asked Julia: "Why not get rid of him then, he more dirty ah." Julia smiled and said: "Almost every week there are people protesting, cursing. But they are also poor people, in accordance with regulations we can not just the payment of benefits, but we are still willing to try to help, such as to enable them to provide free training and business benefits, and so on. "
As civil servants, they treat the unemployed without any discrimination, impartially and in the same time, a humanitarian, not tired to drive away, or the poor heart's wounds Zaisa handful of salt.
However, the most face contact, can be regarded as the school invited the ecological and environmental protection departments of the civil service has taught us a lesson. Shadi live in Wollongong, three-hour drive from Sydney city center. Shadi after work, drove to Sydney from Wollongong University, and even eaten dinner yet, directly to our school.
Shadi Let us form a circle, repeatedly stressed to us in doubt interrupted her. Shadi ask our government what do you think environmental protection and advice, and I bear the brunt of criticism of the Government's Carbon Trading (carbon trading) is hesitant. Shadi said: "This is a very good question." Then she went on this criticism, the government made some decisions and talk about future plans, finally gave me a piece of chocolate as an incentive.
Because Shadi goodwill, tense silence the students all have open, the problem one by one, even the rest time is also inviting Shadi hold. We have been talking to the spirits do not want to disperse after the end of the classroom. I most impressed is that Shadi no official pretense, the government has also criticized the shortcomings, and to encourage us to think more critical, saying that the government will progress.
Finally, Shadi write on the blackboard her cell phone number, and said: "We work with any comments or new ideas, welcome to harassment." I said quietly to the next classmate: "She is not never busy non-stop? "The students shrugged, said:" Is there anything strange, Members will have their own avatar and contact information of the big names in their own house erected so that people can feel free to contact him. social servants it! "
After years of living in Australia, I began to understand why such an enthusiastic civil servants in Australia and goodwill. They do not have the shelf, almost to forget that they are civil servants.
Australian Government departments to recruit civil servants, the primary selection criterion is to see whether the candidates have strong communication skills, focusing not diplomas, but the work of passion, love their work because they believe people can treat other people.
Recruitment of civil servants do not ask the government source, and has provided at least a year to recruit the number of colored people, women, migrants, graduates and people with disabilities. Australia is a country of immigrants, has been to eliminate inequality and discrimination between people from the government to implement non-discrimination in employment, is the most effective measures. As many civil servants are civilian background, so they can better understand other people's difficulties, which the society.
As the Government is that people elected, so that each end of the year, government departments will evaluate their services to see if satisfied with the voters, so this decision to the Australian public service of civil servants to be warm. On the other hand, is Australia's civil service pay, with little difference between non-civil service, decentralization and civil service, is difficult to be abused and lead to corruption, the civil service will not produce lofty sense of superiority.
Small yellow rabbit
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